Privacy Policy
Who we are
Handmade4U is a family-run business offering handmade sculptures, ornaments, wall art, memorial pieces and other home and garden creations.
Our website address is: https://handmade4u.co.uk.
If you have any questions about this Privacy Policy or how we use your personal information, please contact us at https://handmade4u.co.uk.
What personal information we collect
Depending on how you use our website, we may collect information you provide to us, such as your name, email address, telephone number, billing and delivery address, order details, and any message or personalisation details you submit when contacting us or placing an order.
When you browse our website, certain technical information may also be collected, such as your IP address, browser type and information about how you use the site. The information collected depends on the website features, cookies and services in use.
Orders and payments
If you place an order through our website, we use the information you provide to process your order, arrange delivery, contact you about your purchase and keep the records we need for our business and legal obligations.
Payments may be handled by third-party payment providers. We do not intend to store your full payment card details on our website. Your payment provider will handle payment information in accordance with its own privacy policy.
If you upload images to our website, please avoid including embedded location data (EXIF GPS). Visitors may be able to download images from the site and extract location information contained in them.
Cookies
Our website may use cookies and similar technologies to support its functionality. Cookies are small files stored on your device.
If you leave a comment, you may be given the option to save your name, email address and website in cookies for convenience. These cookies may last for up to one year.
If you visit our login page, a temporary cookie may be set to check whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, cookies may be used to remember your login details and display preferences. WordPress login cookies typically last for two days, while display-preference cookies may last for a year. Selecting “Remember Me” may keep you logged in for up to two weeks. Logging out removes login cookies.
If you edit or publish an article, a cookie may be saved to indicate the post you edited. It does not contain personal information and typically expires after one day.
If you use WooCommerce, cookies may also be needed for shop functions such as keeping items in your basket and maintaining your shopping session.
Some cookies may be used for analytics, advertising or other services, depending on the tools installed on our website. Where required, we will ask for your consent before setting non-essential cookies. You can also manage cookies through your browser settings and any cookie controls provided on our site.
Embedded content from other websites
Pages on our site may include embedded content, such as videos, images or articles. Embedded content from other websites behaves as though you visited those websites directly.
Those websites may collect information about you, use cookies or other tracking technologies, and monitor your interaction with the embedded content. This may include tracking your interaction if you have an account with that website and are logged in.
Who we share your data with
We may share relevant information with service providers who help us operate our website, process orders, accept payments, deliver purchases, provide website hosting or protect the site from spam and fraud.
We only share information where it is necessary for these purposes, to meet our legal obligations, or where otherwise permitted by law.
If you request a password reset, your IP address may be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata may be retained so that follow-up comments can be recognised and moderated.
If customers create accounts on our website, we store the personal information they provide in their account profile. Account holders can view or update their information through their account, where those options are available. Website administrators can also access and manage account information.
We retain order and transaction information for as long as reasonably necessary to fulfil orders, handle customer queries, maintain business records and meet applicable legal, accounting and tax requirements.
We do not keep personal information longer than necessary for the purposes for which it was collected, unless we are required or permitted to retain it for longer.
Your rights over your data
Depending on the circumstances, you may have the right to request access to the personal information we hold about you, ask for it to be corrected or deleted, object to certain uses, or request that its use be restricted.
You may also request a copy of personal information you have provided to us, where applicable.
These rights are subject to legal exceptions. For example, we may need to retain certain information to meet our legal, accounting or security obligations.
To make a privacy request, contact us at https://handmade4u.co.uk.
If you are in the UK and believe we have handled your personal information incorrectly, you can also contact the Information Commissioner’s Office (ICO) at https://ico.org.uk/.
Where your data is sent
Visitor comments may be checked through an automated spam-detection service. Information may also be processed by the third-party services we use to host the website, handle payments, fulfil orders or provide other website functions.
Some of these providers may process information outside the UK. Where this happens, we will take the steps required by applicable data-protection law.
Contact us
If you have questions about this Privacy Policy or how Handmade4U uses your personal information, please contact us .
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